Apple Problema segnalato a GetHuman da GetHuman-kstevens

novembre 1º, 2017

Report Details

Summary of the problem
Iphone* loosing wifi using data
Company and department tried
Apple - Assistenza clienti
Reported by
GetHuman-kstevens - GetHuman user since dicembre 9, 2015
Problem classification
Apple: Problema del servizio clienti
Date of incident
ottobre 20º, 2017
Reported by GetHuman-kstevens
Reported on novembre 1º, 2017 from Massachusetts
Problem report / further detail
iPhone * shows connected to wifi but uses data
How GetHuman-kstevens attempted to contact Apple
Ho cercato Apple FAQ su store.apple.com
Was equipped with the following information
Indirizzo di casa, ID account, nome, numero di telefono sull'account, ID Apple, e-mail, numero di ordine, numero di telefono, indirizzo di fatturazione
Reported back to GetHuman as fixed
Fixed, on novembre 4º, 2017

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