Lyft Problema segnalato a GetHuman da GetHuman30565

novembre 20º, 2017

Report Details

Summary of the problem
I was charged for a ride that never picked me up.
Company and department tried
Lyft - Guida del cliente
Reported by
GetHuman30565 - GetHuman user since settembre 22, 2015
Problem classification
Lyft: Reclamo generale del cliente
Date of incident
novembre 8º, 2017
Reported by GetHuman30565
Reported on novembre 20º, 2017 from Delaware
Problem report / further detail
I placed a call for a driver on the app and was told that he would arrive in three minutes. About one minute later, I get a message saying "Thank you for riding with Lyft" and a charge appears. Then it asked about a tip. I didn't respond and just hung up.
How GetHuman30565 attempted to contact Lyft
Ho provato a twittare @asklyft per vedere se Lyft il servizio clienti avrebbe risposto
Was equipped with the following information
Indirizzo di residenza, numero di telefono, nome, ID conto, cognome, data di nascita, nome del titolare del conto, numero di telefono sul conto
Reported back to GetHuman as fixed
Fixed, on dicembre 9º, 2017
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