BSNL Customer Service Issues

I have a postpaid connection with mobile number [redacted] in a far-flung area of District Kishtwar where the connectivity is weak. I have trouble recharging regularly due to this issue. Unfortunately, I forgot the associated account number and now can't view my pending bills. I paid Rs.[redacted] online in January or February, but my number remains temporarily blocked. I can't visit a BSNL counter right now. Please assist me online. Thank you. Regards, Umair Masood Alternative No. [redacted]

Yesterday, I purchased a new BSNL SIM card with the number [redacted] for 50 rupees. The salesperson mentioned that it includes free unlimited calls and 2GB of data daily for 45 days. After 2 hours, the SIM was activated, and I can receive incoming calls; however, I am unable to make outgoing calls. When I contacted customer service, they informed me that there is no recharge linked to my number. I was under the impression that the services were free after purchasing the SIM for 50 rupees. I would appreciate any assistance in addressing this matter.

Hello, I recently set up a new account for BSNL fiber cable service with the account number [redacted]19. I received my first bill this month, expecting it to be around [redacted], but it was actually [redacted] due to an additional charge of [redacted] listed as adjustment charges. I had already paid rs. [redacted] to the BSNL service technician named Gurpreet Singh from the Garhdiwala branch on the day of installation, so I am unsure what the adjustment charges are for. I would appreciate it if you could clarify the charges on my statement. Thank you.

Hello, I am a BSNL customer and have been experiencing difficulties receiving OTPs for the past two months. This problem is not insignificant as OTPs are crucial for various transactions. I am disappointed with BSNL's performance and reliability, as I have specifically chosen this service provider. The lack of OTP reception has caused inconvenience, especially for important tasks like bank transfers. I am eager to understand the root cause of this issue and would appreciate a prompt response. Kindly address this matter promptly. Thank you.

Hello, I am a BSNL customer and I have been experiencing issues receiving OTPs for the past few months. OTPs are crucial for every transaction, making this problem quite inconvenient. I am disappointed with BSNL's performance and reliability. I have placed my trust in BSNL, but this ongoing problem is frustrating. My number is ***********. I need to understand the reason behind this OTP problem as it is affecting my bank transfers and causing a lot of irritation. I would appreciate a prompt response. Thank you.

Dear Neighbors, I am reaching out to bring attention to the ongoing connectivity issues we have been facing with our broadband service for the past 3-5 days. Many residents have encountered slow speeds and frequent outages, disrupting our daily online activities. I have reached out to the service provider multiple times without a satisfactory resolution or timeline for fixing the problem. It is crucial that we address these technical issues promptly to restore reliable internet access for remote work, learning, and essential services. Your swift attention to this matter is greatly appreciated. Best Regards, Sajif Akhtar

Hello, I'm amruthraj currently working in Malta, Europe. I have my SIM card with me but need an OTP linked to my Aadhaar number for my home loan and car registration in India. I would like to get a duplicate SIM with the assistance of my brother or mother. Any advice on how to proceed would be appreciated. Thanks for your time and consideration.

I have been a BSNL user for 4 years and have experienced various service-related issues. Currently, for the past 4 days, my phone has been showing "No Service And Emergency calls only" or sometimes even drops to a 2G network connection. I contacted customer service at [redacted], and they promised to restore the service within 48 hours, but that deadline has passed, and I am still without service. I am dissatisfied with the lack of resolution. I am on the [redacted] plan, and over 12GB of data has gone to waste. I am located in Geeta Nagar, Nashik, Maharashtra (Pincode: [redacted]). This disruption is causing inconvenience as I require my phone for studies and other essential tasks. Kindly address this issue promptly.

I am currently in Chennai and had purchased a BSNL SIM in Delhi. However, I have lost the SIM card. I visited the BSNL Kodambakkam Customer Service Center yesterday to get a new SIM, but it is not showing in their server. I am able to recharge the number using various apps like MyBSNL, Paytm, and GPay, but the SIM information is not reflecting on the BSNL server. The staff at the center informed me that they can only issue a new SIM if it shows up on the server. I am frustrated by the lengthy process and questioning I had to go through, including details about my purchase location and recharge history. Despite the number showing as BSNL in Paytm and GPay, it is not available in the BSNL server. I kindly request a new SIM be issued in Chennai as I have been using this number for the past two years.

Issue: My father's BSNL prepaid number in Haridwar is blocked due to PUK entry errors. Description: After my mother passed away last year, I brought my father, who is 82 years old, to stay with me in Pune, Maharashtra. Unfortunately, my child accidentally blocked his SIM card, showing a message that the PUK is blocked. This SIM card is crucial because it holds contact numbers of many of our relatives and is linked to important services like pension accounts and Aadhar. It's challenging for my father to travel back to Haridwar to resolve this issue. Expectation: I urgently require assistance to unblock the BSNL prepaid SIM card and recover all the stored contact numbers. I am finding it difficult to get through to BSNL customer service, as each time I call, I am redirected to different regions such as Maharashtra, Gujarat, and Uttar Pradesh. They advise me to contact Haridwar BSNL, but the number provided is incorrect. Despite sending emails, they bounce back as undeliverable due to incorrect email addresses.

My mobile number is [redacted]. I am unable to send SMS from my BSNL number. Hi, my name is Teja. I have a BSNL SIM with the number [redacted], and it is not working properly. I recharged with *** plan yesterday using Google Pay. I attempted to send SMS to **** and airplane mode was on. My recharge finished yesterday, and I have been trying numerous times to recharge my number. I am currently in the UAE, and my BSNL SIM, although international, is not sending messages. I am now in the UAE, and my BSNL SIM is not functioning. I own a BSNL SIM card, but I am in Kuwait. How can I receive messages from India to Kuwait?