California Department of Motor Vehicles (DMV/RMV) Customer Service Issues

Archive 19

The following are issues that customers reported to GetHuman about California Department of Motor Vehicles (DMV/RMV) customer service, archive #19. It includes a selection of 2 issue(s) reported November 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I mailed a check for my registration on September 23rd, but it has not been processed yet, and I still haven't received my registration. It expired on October 23rd, [redacted]. Today is November 6th, [redacted]. The check amount was $[redacted].00, with number [redacted]. I encountered a similar issue last year. It feels frustrating that there are no repercussions for the DMV's delays, while I would be charged late fees if I were late with my payment. What could be causing these delays and errors in processing my registration?
Reported by GetHuman-hcookin on Tuesday, November 7, 2023 12:29 AM
I recently got a ‘bridge toll violation’ notice from FasTrak. The notice displays a vehicle photo with a license plate number resembling mine (8SAF389), but the vehicle isn’t mine. I believe the actual plate may be 8SAE389, with the bottom of the 'E' obscured by the plate frame. Can you verify this plate number? If it's in use, could I receive a new plate to prevent any issues?
Reported by GetHuman6848200 on Wednesday, November 22, 2023 6:45 PM

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