CheapTickets Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about CheapTickets customer service, archive #3. It includes a selection of 2 issue(s) reported June 27, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I need to change my flight date for departure from Las Vegas. My name is Carol Bairos, and you can reach me at +[redacted]7 or email me at [redacted] Currently, my flight is booked to leave Las Vegas airport on Friday, August 4th, but I'd like to reschedule it for August 3rd at 10:?? PM. Due to not receiving a confirmation email, I am unable to provide my ticket number. I would appreciate a prompt response.
Reported by GetHuman-luckyb_ on Tuesday, June 27, 2023 10:26 PM
Unfortunately, Cheaptickets failed to inform me when my flight was cancelled due to their mistake. I had to contact them myself, arrange new flights, and pay $1,[redacted] without receiving any compensation, credit, or apology for their error. The only correspondence I received was a confirmation of the new flights. When I couldn't retrieve my flight details on the airline's app, I had to contact Cheaptickets again. I am looking to escalate this issue to express my dissatisfaction with how it was handled.
Reported by GetHuman-coreyjak on Tuesday, August 1, 2023 4:21 PM

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