Facebook Customer Service Issues

Dear Facebook Team, A few months back, my personal Facebook account, which is linked to my business Facebook page, was disabled due to an error in my birth year. Since then, I have been unable to access my business page, resulting in a halt to my online business activities. I have submitted proof of identity, including my National Identity Card and birth certificate, for reactivation review, but unfortunately, I have not received a response from Facebook. I have also filled out review forms in hopes of resolving this issue. I am kindly requesting the reactivation of my account to reconnect with clients, customers, and family, and to further develop my Facebook marketing efforts. I am committed to correcting the error promptly once I regain access to my account, and I assure Facebook that such mistakes will not recur, as I have familiarized myself with Facebook's terms and community guidelines. Thank you for your attention to this matter. Best regards, Uzoka C. [redacted] [redacted]

Hello, I am reaching out regarding an issue I am facing. I suddenly got blocked from running ads on my page: lunaissance-conseils. I tried to address this matter on the page but got interrupted due to an emergency, and I could not complete it in time. I wasn't aware there was a deadline to request a review. Unfortunately, when I tried again, it was too late, and the decision is final. I realized (I think) what caused this; my email address had been altered with random numbers and letters, which was very confusing to me. I have since corrected my email address and confirmed my identity. I apologize for any confusion and inconvenience. I really need your help. Can we find a solution? Here is my Facebook account: My life story and my page: lunaissance-conseils. Thank you very much. Best regards

Hello, I have been using the Facebook account under the name Mary Rose for the past 12 years. Unfortunately, it seems that my account has been hacked, and the hacker has altered my date of birth information. On my profile, I go by my nickname and my actual date of birth is 21/03/[redacted]. The profile picture features me and my baby daughter, while my husband is identified as Peter Peter. Together, we have multiple check-ins and tagged photos across various locations. If necessary, I can provide the names of friends listed on my account. Following an email claiming I was underage for Facebook, I attempted to verify my identity by submitting images of my driver's license and passport. Despite this, Facebook continues to insist that my details do not align. It is clear that if someone has tampered with my date of birth, my current details would not match. Although my account suggests I live in Spain, my family and I now reside in Australia. I am seeking assistance in regaining access to my account.

I want to share what's been happening with my Facebook account. On April 12th, I was unexpectedly logged out and locked out due to supposed suspicious activity. After resetting my password, I thought it was resolved, but then I discovered I was banned from accessing the marketplace and buy/sell groups, allegedly for violating community standards. I requested reviews multiple times, but after several weeks, nothing has changed. Despite receiving automated messages about reviews, the issue persists. I even tried different devices and creating a new account, to no avail. The support function has not been helpful, showing no violations on my account. It's been 34 days, and the problem persists. I am frustrated and in need of advice on how to resolve this issue.

I have been receiving messages from someone named "Marilyn Ann Ragan" on my messenger account. They are offering a large settlement for health issues. Trying to block the messages on Facebook has not been successful. Initially, I thought it was a friend named Bill Post, but I later found out his account was hacked. I urgently need to remove this person from my messenger account. It seems they are using my friend's hacked account to contact me. This situation is not only annoying but also dangerous due to fraudulent activity. I would appreciate it if you could promptly address this issue. Unfortunately, I am currently preoccupied with caring for my terminally ill husband so I am unable to deal with this myself. I will also reach out to other authorities besides Facebook to report this fraudulent behavior.

My official Facebook account was linked to my Instagram, but my Facebook account has been disabled. I have submitted a request to the Facebook team, as I always follow the community rules and do not engage in any illegal or inappropriate activities. My real name and date of birth match the information on my account. I kindly ask for assistance in recovering my account. I am willing to provide my identity verification with my full name and date of birth to help with the process. Thank you, Facebook team. Unfortunately, my account remains locked, and I am unable to unlock it due to receiving the "learn more" option instead of "get started." I urge you to review your system and restore my account promptly. Name: Aryan S. Email: [redacted] Phone: [redacted]

Hello, I'm experiencing difficulty regaining access to my Facebook account after it was hacked. Despite following the recovery procedures and submitting my ID two weeks ago, I haven't received any response from Facebook yet. I'm eager to reclaim my account and seeking assistance with the matter. Thank you, Melinda. Outline of my attempts to recover my hacked Facebook account: 1. After receiving an email on 4/20/[redacted] about a changed password, I tried securing my account but the hacker had altered the email linked to it, leaving me unable to reset it to mine. 2. Following Facebook's instructions, I tried to regain access through three trusted friends by getting codes, but I never received any emails after multiple attempts with different email addresses. 3. As a final step, I submitted my government-issued ID (passport and driver's license) on 4/20/21 and 4/21/21, although I didn't receive confirmation that the submission was successful.

This individual scammed me by contacting me through a close friend's account, pretending to offer assistance. Since I knew them personally, I trusted them with my information. They proceeded to take over my account and are now deceiving others from my profile. They have changed all my login details and I am unable to access my account. Despite reporting the issue and sending my ID, nothing has been done to help me recover my account. This scammer has even resorted to calling my kids on Messenger, pretending to be me. The email they used is [redacted] I have conducted some research and found their IP address, but it seems to be manipulated. I am seeking guidance to regain access to my account as they continue to delete pictures that hold sentimental value to me. This account has been a part of my life for years, and I am desperate to resolve this situation.

My wife's account has been hacked, and we are unable to access it. I recently tried to log in to deactivate it because my wife passed away, only to discover that there are still activities on the account with someone else using it. I tried to change the password, but it requires a verification code sent to either the email or phone number associated with the account. Unfortunately, the phone number is no longer ours, and the email has been changed to someone else's. The account used to have [redacted] as a secure email, but now it's a different one. I have reported this issue before, but it seems there may have been a misunderstanding by the Facebook administrators. I will try to recover my old phone number linked to the account. However, I want to stop whoever is accessing the account and change the secure email back to prevent further unauthorized access.

Dear Sir/Madam, I would like to report an incident that occurred on May 1, [redacted], where a friend sent me a video via WhatsApp and requested that I share it on Instagram. Unknowingly, the video contained spam content that led to the deletion of my Instagram account. Consequently, my Facebook account, which was linked to Instagram, has been disabled as well. I sincerely apologize to the entire Facebook and Instagram communities and assure you that I will not engage in such activities again. I kindly request your assistance in reviewing this matter and reinstating both of my personal accounts. Thank you for your attention to this issue. Warm regards, Yogesh Sharma IG Username: yogesh_sharma_1221 Facebook Username: Yogesh Sharma Linked Number: [redacted] Linked Gmail Account: [redacted]

My Facebook account under the name Debriah Lewis was disabled, and I am trying to prove my identity. My password is [redacted]. To verify further, my Yahoo email is [redacted], and my Comcast account is Lewiss22. I reside at [redacted] Rose Vista Court. My mother's maiden name is Lynstrom, and my first dog's name was Rookie. My favorite food is pizza. The person using my name on Facebook is Arc Arcello from St. Paul, West Side, who has a restaurant and inappropriate content on my page. He is making Amazon orders in my name. I have sent a video from Scenic Eye Clinic taken last Thursday at [redacted] Burns Ave, St. Paul, MN. You can contact them at [redacted] to confirm my visit. Please, help me restore my account. Thank you.

I recently discovered unauthorized activity on my Messenger account, resulting in messages being sent without my knowledge. As I can't reset my password due to two-step verification, I am unable to regain control. To assist in locating my account, my phone number is +[redacted]6, and the email address associated with my account is [redacted] Although this email doesn't seem to locate my account, I use the name Laszlo Risi on both Facebook and Messenger. I am seeking your prompt assistance and guidance in resolving this issue, and if possible, I would appreciate it if my account could be deleted. Thank you for your help.

Name: Manju A. Milan Email: [redacted] Date of Birth: 3/11/[redacted] Aadhar Card Phone: +[redacted]10 Hello, My personal Facebook account was disabled without any reason. I don't post any illegal activities on my personal Facebook account. I follow Facebook community guidelines, use my real name, pictures, and phone number. This is my personal Facebook account. Someone reported it without reason. I store personal data in this account and can't log in. Please recover my personal Facebook account.

Hello, I am Shane D. Bishop. I need your assistance urgently to recover and restore my account. I recently received an email regarding someone trying to access my account from a different state. After confirming it wasn't me, I logged out of all devices, changed my password, but have been unable to log back in. I received a generated code to create a new password, but now need a second code for two-factor identification. This code seems unavailable. Facebook is essential for me to stay in touch with family, friends, and my employer. Your prompt help is greatly appreciated. Thank you!

I am having trouble accessing my Facebook account. The login page does not recognize my email but acknowledges my phone number. Despite requesting a code multiple times over three days, I never receive it. If I attempt to use the recovery tools more than once, my account gets locked. I find it frustrating that it doesn't recognize my email and password yet locks me out. I would appreciate assistance to resolve this issue promptly. If I can't access my account, I will look for an alternative platform. Thank you for your help in advance.

Hello. This is Rajj. My account was set up less than a month ago, and I recently started a campaign advertising via my Facebook page. Upon checking this morning, I noticed that my account has been suspended. I am eager to know the reason and would appreciate assistance in recovering my account. I run a legitimate online business and am a family man with 8 children. The account is under my company name: Company Name: Adilah Beaute Email Address: [redacted] Page: Adilah Exclusive I kindly request your help in recovering my account and informing me of any violations so I can address them promptly. I uphold Facebook's terms and conditions and have no intention of breaking any rules. Please guide me as I am feeling lost. Thank you in advance. Adilah Exclusive

We have a Facebook page with 13 million fans where we share memes and articles, linked to a legal company based in Bulgaria. We recently encountered three violations related to specific articles posted on the page. One article had its content removed for violating Community Standards, while another was removed for infringing standards on Nudity or Sexual Activity. The third violation was from a different page, and the specific article is currently unavailable. We are seeking assistance to resolve these issues as we believe our content does not breach Facebook's guidelines, impacting our page's reach and affecting our ability to support our employees. Thank you for any support you can provide.

Hello, my Facebook account has been hacked. When attempting to log in, it states that the password has been changed. I tried the password recovery option, but the hacker has modified the phone number and email associated with the account, completely blocking my access. I am submitting my identity verification to prove ownership. I am awaiting a response regarding the Facebook account recovery, but have not received any communication. Thank you.

I recently came across a seller on Facebook named Rahshri who is offering sarees and blouses for sale. On Saturday, May 15th, I placed an order for a saree with a stitched blouse. Throughout the ordering process, she was in constant communication with me on Messenger. However, after I paid Rs. [redacted] through Google Pay since she claimed Cash on Delivery was not an option, she stopped all communication and blocked me on Messenger, Google Pay chat, and regular messages. This behavior led me to believe that she is engaging in fraudulent activities on Facebook. I urge Facebook to take action and shut down her marketplace to prevent further fraudulent behavior. It is disheartening to see someone taking advantage of customers, especially during these challenging times of the COVID-19 pandemic.

I recently purchased an Oculus Rift S headset, unaware that a Facebook account was needed for access. I created a Facebook account which was then disabled due to an unknown violation. Consequently, I'm unable to use the headset I purchased for £[redacted] as intended. I feel this situation is unfair since the necessity of a Facebook account was not disclosed during my purchase. I am seeking clarification on why my account was disabled and if it could be restored so I can enjoy my Rift headset and the games I've purchased.