Facebook Customer Service Issues

I am having difficulty accessing my Facebook account as it has been locked due to unusual activity. The platform is requesting that I confirm my identity by uploading a government ID, but the name on my ID differs slightly from what is listed on my Facebook account. I attempted to upload my passport, but it was rejected due to the name mismatch. Can anyone provide guidance on how to proceed in this situation? Thank you for your assistance.

I am sharing the email I tried to send to Facebook regarding my account issue. I have been a user for almost 13 years without any policy violations until my account was hacked on 10/15/21. Unauthorized posts were made, and an alternative email was added as the primary address without my consent, resulting in my account being disabled. I verified my identity, but the decision remained unchanged. I recently created a second account due to a divorce, intending to transfer ownership of pages and deactivate the old account, not realizing this breached community standards. I seek a review of my disabled account for access to my baseball organization, professional fighting page, and insurance agency tied to my [redacted] account. I am willing to provide any necessary information for verification. If my [redacted] account is reinstated, I commit to only using that account. For any necessary follow-up, my contact number is [redacted].

Hello. Yesterday, my Facebook account was locked because someone tried to change the primary email address for login. I no longer have access to the phone number to receive the login code for account recovery. The email address I used for login has been the same since I created my profile on Facebook. I am unable to access the email because it hasn't been used in years, I cannot remember the password, and the recovery process is not working. How can I regain access to my account? I can provide my passport or other documents.

My Facebook account has been locked by the security system. I believe it was a mistake. I am having trouble receiving the verification code via email as I attempt to unblock it following the provided steps. I have been using the same email for over 8 years now. Unfortunately, I got locked out after trying an old password that I can't remember. I am willing to provide my ID proof or any other necessary account details to verify my identity. Despite trying multiple solutions found online, none have been successful in unlocking my account. This email is my last resort in seeking help to recover my account. Thank you, Angel R. Thomas

My Facebook account has been locked by your security system. I believe this action was a mistake. I have attempted to unlock it following the provided steps, but I am not receiving the necessary code via email. Due to not remembering my password, I entered it incorrectly three times, resulting in my profile being locked. I have utilized the same email for my account, which I have held for over 8 years. I am willing to provide identification proof or account information to verify my identity. Despite trying various solutions found online, none have been successful. As a final resort, I am reaching out via email for assistance in recovering my account. Your prompt help in this matter would be greatly appreciated. Thank you, A.R. Thomas

I am having trouble accessing my account on Facebook as the system is stating that I am not of the suitable age to use the platform. I received a notification to provide proof of my age, so I attached a copy of my civil ID showing that I am 40 years old. It has been about a year, and my account remains blocked. Email used for login: [redacted]

Hello, I have encountered an issue with my business URL being flagged as spam, resulting in all my promotional posts being removed. Unfortunately, I suspect this might be the work of my ex-business partner repeatedly flagging my posts to cause harm. As a result, my business URL is now blocked on Facebook, and I am unable to contact them to address this issue and have it unblocked. I would greatly appreciate any advice or assistance you can provide in resolving this matter. Thank you for your time and help. Best regards, J.G.

I have been unable to access my Facebook account since October 24. I sent my driver's license and passport for ID verification. My account email is [redacted] and my phone number is [redacted]. My name is Jody Rice. There is another account under the name Tyler associated with the same phone number due to a previous ownership change, but it has never caused any issues. I have had my account for 10 years and am confident I can answer any questions to verify ownership. Recently, there have been multiple password changes due to my ongoing divorce with my wife, who I suspect has been accessing my account. I have since disconnected our shared logins. If any further information is required, please reach out to me at the provided email or phone number.

I recently changed my phone number because I misplaced the first one. I updated it so I could receive verification codes if needed. However, when I tried to update my email address, I encountered issues confirming my account. I would like to receive a verification code via SMS to the new number I added: [redacted]1.

Hello, I am reaching out for assistance regarding my Facebook official account that was connected to my Instagram account. Unfortunately, I am unable to log in to my Facebook account due to an error. I want to clarify that I have not violated any Instagram community guidelines and always adhere to Facebook's community guidelines. I have initiated a request to recover my Facebook official account with the support team. Thank you for your help. Account Details: Username: A Ali Password: sundas[redacted]14 Phone Number: [redacted]0 Country: Pakistan

Hello Facebook Team, I am facing an issue where my account has been disabled due to unusual activity, and I have lost access to it. This account holds important data and memories for all my family members, so it is crucial for me to regain access. Additionally, I also experienced a problem with my PUBG account as its level has significantly increased and is now closed. Despite my attempts, I have been unsuccessful in resolving these issues. I kindly request urgent assistance in resolving these matters. Thank you.

I believe my account has been compromised since I am unable to log in. Additionally, my Messenger has been disabled. Despite receiving the verification code on my phone, Facebook claims the phone does not exist once I enter it. Though I receive notifications, I am unable to view them. Whenever I attempt to log out, Facebook warns that my account will be permanently disabled in 27 days, previously it mentioned 28. Your assistance is greatly appreciated. Rahel Kelly

My Facebook page has been fully hijacked. Now, Ray Larsen is a young woman with over [redacted] friends, none of whom I recognize. All my old content is gone. Initially, the hijacked page contained explicit and inappropriate material. I am receiving numerous friend requests daily, likely generated by fake messages. I followed the process to request the site's removal, but after a month, it remains active with my personal details, even my private phone number. I escalated this by sending a certified letter to Facebook Legal but have not received any response yet. This situation is extremely frustrating, and I urgently need it resolved. - Ray Larsen

Hello, dear Facebook Team, I need assistance with my hacked Instagram account. My Instagram username is hey_crush_14, and the account name is Mouyseang Low. The email associated with the account is [redacted] On October 27, [redacted], around 2 pm, my account was compromised by a scammer posing as a business offering money trading services. They not only took $[redacted] from me but also full control of my account. They posted deceptive content, including a video falsely claiming I made a profit from their services. I fear they may post more damaging content. I have tried contacting the account without success and received threats. I have screenshots of my communication with the hacked account. I urgently need help to reclaim my account and stop further misuse. Thank you for your help.

Hello, I recently experienced account suspensions on my Facebook and Instagram profiles due to a video that violated community guidelines. I successfully changed my password, but encountered an issue during the review request process. The 2-Step-Authentication prompted verification through a fake mobile number, which has caused difficulty in accessing my accounts. I kindly request to update the mobile number to +49 [redacted]5, the same number listed on my Instagram profile. This adjustment will allow me to verify my identity and proceed with the review process. Email: [redacted] Facebook Account: Dave Krupa Instagram Account: @prodbytroopa Thank you for your assistance, Dave Krupa

Hello, I am writing to report that my official Facebook account was merged with my Instagram account. However, my Facebook account has been disabled without any explanation. I follow all the community guidelines and do not post any illegal or explicit content. My real name and date of birth match the information on my account. Please assist me in recovering my Facebook account. Thank you, [Initials]

My Facebook account got disabled by the Facebook authority, claiming I broke community guidelines. I am certain I did not violate any rules. Strangely, my Free Fire game account was linked to that Facebook. This is a concern as I am a Free Fire gameplay video creator. Losing access to my Facebook compromised my Free Fire account. I seek assistance urgently to resolve this issue and regain access to my Free Fire account.

I have received notifications that five of my posts have been flagged for violating the Community Standards on child sexual exploitation. I am aware that these posts are not visible to others, but I want to address the issue. If I believe this is a mistake, I have the option to contest the decision.

Hello, I am currently locked out of my account and despite trying everything to regain access, I am in need of further assistance as none of the solutions have worked so far. In attempting to change my password today on Safari, the browser did not save the new password. Consequently, I am now unable to recall it and must reset it through email. However, I am unsure which email address is associated with this account, or if an email was even used during the initial setup process. As a result, I find myself unable to recover my account access. Best regards,

My account was recently hacked, and I've been trying to provide the necessary documents for the renewal process. Despite submitting my Passport and birth certificate, I received an email stating that the information provided wasn't sufficient to confirm my ownership of the account. Here are some details about my account that might help: Phone number: +[redacted]7 Name: Askhab Gaziev Khabibullaevich Country: Russia Region: Chechnya District: Naursky, Alpatova village Device history: Initially authorized on 'Redmi 6 pro' and later on 'Redmi Note 7' Date of hack: 10/23/[redacted], 21:43 I hope this additional information will assist in resolving the issue with my account renewal.