Gmail Customer Service Issues

This weekend, unfortunately, my phone ended up in a waterfall. Due to this, I am unable to access my Gmail account from my son's tablet or work computers since I typically only logged in from my phone and now can't recall my password. I keep getting prompted for a security question that I can't answer differently, and it denies me access due to insufficient information. I urgently need to regain access to my email to manage both personal and work-related matters. Is there a way to provide additional security questions? With my phone lost, I can't receive a verification code either. Please reach out to me via email at my new address for assistance. The affected accounts are [redacted] and [redacted], both of which I can't remember the passwords for.

Good day, I tried to log into an app this Friday and my Gmail account verification was requested. Unfortunately, I cannot complete the two-step verification process. 1. I am not logged in anywhere with my account, so I am not receiving any notifications on my Samsung S22 phone. 2. My registered phone number is no longer valid, so I cannot receive the SMS code to verify the account. I believe the simplest solution would be for an employee to update my phone number in my account so I can complete the verification via SMS. Alternatively, perhaps I could log in normally with my email address and password without the need for verification. When I click on account recovery, there are no security questions, only the option to verify via SMS. I have tried to contact the hotline several times, but I keep getting a message saying I haven't pressed any keys, and the call is being terminated. I definitely pressed a key. My details for verification: Jennifer Friese Kuhstr. 4b [redacted] Holzwickede [redacted] Tel. [redacted]34 Current email for contact: [redacted] I kindly request your assistance and a prompt response as I urgently need access to my emails. Warm regards and Thank you, Jennifer Friese

I recently attempted to log in to my Gmail account, only to discover that my password had been changed by someone else. Even my 2FA methods seem to have been altered, leaving me unable to recover my account. I am a subscriber to Google One and unfortunately, I am now locked out of that too. I had important and sensitive documents on there such as bank statements, utility bills, 2FA backup codes, legal documents, addresses, full computer backups, and more. Accessing my Gmail is crucial as I have essential emails like booking details that I urgently require. Moreover, I need to delete all my personal data from the account to prevent any potential identity theft or fraud. However, I am unable to do so without access to my account.

I am having difficulty recovering my email account because I forgot the password. I kindly ask for assistance in regaining access to my email at [redacted] I have attempted the two-step verification process by receiving the OTP on my mobile number ([redacted]) and then sending the next OTP to my email address; however, my email is still inaccessible on any mobile or desktop device. I would greatly appreciate your help as all of my office documents are stored in this email account. Thank you.

Hello, I am detailing an issue with my Gmail account "[redacted]". I had it logged in on my old phone and unknowingly reset the phone without transferring my authenticator app. I've been unable to find a recovery key and can't log in as I didn't reinstall the authenticator on my new phone after my number change. I primarily use "[redacted]". I can't access Snapchat due to 2FA. Verizon won't assist with the old number issue. I need help to recover my Gmail to access my accounts. My name is Wyatt E. Other associated emails are [redacted], [redacted], [redacted] I've tried all Gmail recovery options. Updating my number seems crucial for a resolution. Any guidance is appreciated. Thank you.

Hello, I am reaching out about my account under the email [redacted] I set up this account to play Ingress separately from my other email exchanges, utilizing a Pixel 3 device. Unfortunately, the device's screen broke and I did not transfer the game account to another device as I have lost interest due to limited portals and players in my area of play. As a result, I forgot my password. I have since repaired my screen, but I am unable to access my account due to the need for a new connection. Even when attempting to reset my password, I am informed that Gmail lacks sufficient information for this account. I have read online that it may be possible to regain access using the original device (Pixel 3) through a link sent by Gmail. Is this an option available to me? Thank you for your assistance. Best regards,

Hello, I have six websites for my aviation business listed below, each with its corresponding corporate email address. I was trying to run Google Ads through a Marketing Agency that provided me with a shared account link, but I prefer to use my existing corporate email for Google Ads. Unfortunately, all of my accounts linked to my corporate emails were blocked. I have appealed multiple times without success. I need assistance to unblock my six corporate email accounts as I can verify that they belong to me and are associated with my legitimate websites. Thank you for your help.

After my computer reset, I encountered issues with signing into Google services like Gmail. Despite being prompted for a verification code sent to my Google Voice number, which I am logged out of, none of my saved passwords are showing up. The security questions to prove my identity only present one question, which I can't answer successfully. I need urgent assistance to regain access to my accounts, including Netflix, banking, email, PayPal, Hulu, and Facebook, as I can't retrieve the necessary information without my linked email. I've created a new email address temporarily, but I urgently need to regain access to my original account. Your prompt help is highly appreciated. Thank you.

Subject: Missing Email Conversation - Urgent Help Needed I am facing an issue with my Gmail inbox where a crucial email conversation seems to have gone missing. I did not delete, archive, or mark it as spam, as my other messages with the same person are still there. I suspect this conversation has been deliberately removed from my inbox as it holds important evidence for a bill payment dispute I am currently dealing with. Here are some key details: 1. My email: [redacted] 2. Recipient email: [redacted] 3. Last email in the conversation sent on July 4th, [redacted]. 4. The conversation topic was about "Heating bills," initiated by [redacted] regarding payment disagreements from [redacted].11.20 to [redacted].9.19. Preferred solution: I urgently need to retrieve this email conversation as it is vital for resolving my heating bill issue with the letting agent before they release my security deposit. Your prompt assistance would be greatly appreciated. Thank you in advance. Best regards, Yitong Wang

For over 6 years, I've used the email "[redacted]" for my YouTube account and related business. About a year ago, a hacker took over the account and posted videos promoting hacking software. The hacker changed the email to "[redacted]" Recently, I managed to update the recovery phone number to mine, [redacted]. Unfortunately, regaining access is proving difficult without access to the recovery email. I hope having my phone number linked to the account will assist in recovering access. I'm willing to provide the last password I remember and any other necessary information.

I forgot the password to my account that doesn't have a phone number or recovery email attached. Even though I can prove it's mine, the reset process claims there's not enough information to verify. It's disappointing that Google lacks protocols for this scenario, such as a chat line or phone support. This issue needs attention as I was only advised to create a new Gmail account, which is currently confusing me.

My Android device stopped working recently, and I relied on it to store all my passwords. I've been struggling to access my Gmail and Google accounts without success. The recovery process keeps leading me in circles without allowing me to input the recovery codes provided. This situation is especially hard for me as a disabled individual dealing with health issues. All my essential information, including monthly bills and communications from my doctors, is tied to that account. Despite investing in extra storage, it feels like Google is not offering any real assistance. I can't find a helpline for support, and it's frustrating not to have a way to resolve this issue. Each recovery code sent to my phone today has been useless in breaking this loop. I hope this can be fixed soon; I can't be the only one facing this problem.

My Google account has been hacked, and I received a threatening text message that mentions having control over my devices. It talks about installing a virus that allows them to access my data, including photos, browsing history, contacts, and camera footage. They demand $[redacted] in Bitcoin to prevent them from sharing this information with everyone I know. They claim that once the payment is made, they will delete the data and remove the malware. They give a 48-hour deadline for the payment. Ignoring them or trying to delete the data won't work, according to the message. They advise against replying or attempting to track them down, stating that they cannot be found. They also recommend practicing internet safety to avoid such situations in the future.

I used to have an old Xbox account, [redacted], with a Microsoft subscription that charged me $16.28 monthly. Due to some unfortunate events, I stopped using it for a while and now cannot remember my password or access the account as I changed my contact number. I created a new account, [redacted], and subscribed to Microsoft for $16.08. I seem to be getting charged twice a month due to the old account still active. I have contacted my bank to reverse the charges monthly, but now they blocked payments for both subscriptions. I urgently need to sign in to my old account to cancel the subscription tied to [redacted] to avoid these double charges and continue using [redacted] for my Xbox subscription.

I've encountered difficulties logging into my Google account, and I seem to be stuck in a loop. Initially, I received a warning about suspicious activity, so I followed the steps to recover my account. However, after completing the process and attempting to log in again, the same suspicious activity alert reappears, initiating a new cycle. Here are some key details: 1) Username: [redacted] 2) I can access my recovery email but no longer have access to the phone number as I've left the US. 3) I've used Malwarebytes to scan my computer, and it reported no issues. 4) I utilize a VPN to access google.com due to restrictions in mainland China. I'm unsure why I keep being prompted to recover my account repeatedly. Could this be related to using a VPN? Your prompt assistance in resolving this matter is greatly appreciated. Best regards, Holder of [redacted]

I have my login information and password, saving us time. My name is Neftali Pagan, also known as Siar Longshankes, a Hip Hop Artist and Business owner. My emails are [redacted] and [redacted] I can't access [redacted] due to an old phone number linked to it. During the recovery process, it insists on sending a verification code to that unreachable number, leaving me unable to sign in. Concerning [redacted], I forgot the password, and the reset option requires access to the [redacted] account. These accounts hold crucial content, including my music from the past 19 years. Despite my efforts and multiple attempts, I remain locked out. I appreciate your understanding and assistance.

Hello, I have had the email address [redacted] for several years. I no longer use it as I receive only spam. Despite my attempts, I have not been able to deactivate or delete it. I would appreciate it if you could deactivate or delete this email address. Thank you for your help. Best regards, Mike K. [redacted]

I recently experienced an issue with my outgoing server that is impacting my email access. Unfortunately, if not resolved, this may affect my other accounts soon. I am looking for an update on the domain update that was carried out last month to provide to Microsoft for fixing the problem. I have been trying to address this for four hours today but without success. Microsoft support has advised that there is an error with the outgoing server while the incoming server is functioning correctly. For reference, the email linked to this matter is [redacted] I am reachable through the personal email I have provided.

Hello, I am facing an issue with recovering my Gmail account. The only recovery option available is my old phone number, which I cannot access as I am currently abroad using a new phone. I urgently need to retrieve my email to access important school documents for my master's scholarship application. I have exhausted all other methods and would greatly appreciate if a recovery link could be sent to my alternative email ([redacted]) for easier access to my Gmail account. Thank you for your assistance.

Здравствуйте! Мой телефон был украден, и у меня проблемы с доступом к моему аккаунту Gmail для отслеживания его местоположения. Я ошибочно вводил неправильные пароли на резервную почту из-за блокировки основного пароля, и после восстановления сим-карты не могу получить код на телефон. Прошу помощи в разблокировке аккаунта [redacted] Спасибо заранее.