PayPal Europe Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about PayPal Europe customer service, archive #2. It includes a selection of 4 issue(s) reported February 9, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello everyone, I have encountered a problem with my landline phone registered with you as [redacted] [redacted] [redacted], which is not working. Unfortunately, I am unable to proceed with the login process since it requires a code to be sent to this phone number. I would like to update my contact number to [redacted] [redacted] [redacted] [redacted]. Your prompt response would greatly help ease my concerns, especially after receiving a phishing email advising me to change my password. Thank you, Steve B.
Reported by GetHuman8160109 on Donnerstag, 9. Februar 2023 18:39
Good afternoon, I would like to update my contact number on my PayPal account as I have lost the previous one. I am having trouble logging in because the 2-step verification is active. I tried contacting the provided number on the website from Budapest, Hungary but was unable to reach anyone. It has been two months of unsuccessful attempts. Please assist me in resolving this issue promptly so I can access my account. Account Info: Login Email: [redacted] Lost Contact No: +[redacted]6 New Contact No: +[redacted]2 I appreciate your swift response and am eager to hear back from you. Thank you, Z. Anwar
Reported by GetHuman8143846 on Freitag, 17. Februar 2023 13:47
I am having an issue accessing my PayPal account in France due to forgetting my password and receiving security questions that I answered correctly. However, I cannot receive the SMS verification as my old French telephone number is still linked to the account since I moved in December [redacted]. I contacted PayPal Spain for assistance, but they cannot intervene in matters related to other PayPal offices. They advised me to contact PayPal France and provided me with the contact number, but when I called, I encountered an automated message in French. I attempted to contact them via their messaging service, but I am unable to proceed without logging in. I also reached out to PayPal on Facebook but have not received a response. I am unsure of the next steps to take in resolving this issue.
Reported by GetHuman-pfsundan on Mittwoch, 15. März 2023 11:01
Subject: Inquiry regarding Return and Refund for Purchase Dear PayPal Customer Service, On July 27th, I contacted you regarding an issue with my order from Contmporar. Unfortunately, I have not received a response yet. I purchased a Water Resistant Hooded Windbreaker Rain Jacket with ORDER #1201S133523 from www.contmporar.com. Initially, I requested assistance in canceling my order due to lack of response from Contmporar's support team. However, the product was still shipped to me. Regrettably, the jacket does not fit, and I am now seeking guidance on how to return it for a refund, especially since my attempts to communicate with Contmporar have been unsuccessful. I would appreciate your help in facilitating the return process and ensuring a refund for my purchase. Thank you for your attention to this matter. Sincerely, Andreja
Reported by GetHuman-amalusz on Donnerstag, 3. August 2023 13:15

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