Snapchat Customer Service Issues

Username - victornievestho - I recently lost my iPhone 7, and along with it, access to several accounts including Gmail, Facebook, and Apple due to forgetting my passwords. While changing my passwords for security, I believe my Snapchat account, linked to the email [redacted] and a number I no longer have access to, is still active. I am attempting to recover my current Snapchat account under the username victornievestho as my old account, folkboy904, has outdated information. Losing access to Snapchat has been significant to me as it contained irreplaceable photos and memories. I have managed to recover other accounts but am struggling with Snapchat. Any assistance in regaining access to my Snapchat account would be greatly appreciated.

Hello! My account has been temporarily locked, and I have tried everything to unlock it. I don't use any third-party apps, and the reasons listed on the website for a locked account do not apply to me. I value my streaks and am worried about losing them. I have not engaged with any third-party apps, so I am unsure of what to do next. The email I received earlier was unhelpful and reiterated information I already knew. How can I proceed or what assistance can be provided to resolve this issue?

Earlier this morning, I got logged out of my account. I last accessed it around 2 a.m. on December 10th. When I tried to log back in, my password was incorrect. I attempted to reset my password using my email and phone number, but they were marked as invalid. My friends couldn't locate me on SnapMaps, as my location was hidden, which is unusual. I strongly believe my account was hacked and my details were altered. The email associated with my account is [redacted], and I usually use the handle @smol-sam. I've had this account since mid-[redacted] and would appreciate any assistance in regaining access to it.

My boyfriend can't access his Snapchat account and is unable to sign in. When he tried the recovery options through SMS and email, he discovered that his email is linked to someone else's Snapchat account. Unfortunately, his current phone has glitched out and won’t turn on, so he had to use another device to login. It's essential for Snapchat to update my boyfriend's email to his own account to avoid losing all his precious memories stored on the app, which hold sentimental value for us.

My Snapchat account was hacked. The individual has gained access to my personal information, which is extremely concerning. They have altered my password, phone number, and email associated with my account (NoPurpleSkittle). All my private photos are now at risk. This invasive behavior is completely unacceptable. I feel like my privacy has been violated, and I am very worried about this situation. If there is any assistance you can provide, I would greatly appreciate it. The thought of someone having access to my personal data is frightening and unjust.

I am experiencing difficulty logging out of my Snapchat account. I attempted to resolve the issue by uninstalling and reinstalling the app; however, upon logging back in, my chats and stories are not visible. Additionally, when trying to change my password, I am informed that my email is considered invalid. I have sought assistance multiple times without any resolution. This situation is becoming increasingly frustrating. I kindly request your help to rectify this issue with my Snapchat account. Thank you.

I encountered an issue with my Snapchat account where I was mysteriously logged out. Upon attempting to log back in using my password, I received an error message stating it was incorrect. When I tried the "forgot password" option and input my phone number for a reset, it indicated my number was invalid despite having it for 18 years. Then, I attempted to reset via email, but strangely the reset information is being sent to a phone number with the last two digits of an Uber account that isn't mine. This is particularly frustrating as I have had this Snapchat account since its early days. I am eager to regain access to my account and resolve this intrusion into my personal information.

This is urgent. I have reached out multiple times without a response. My minor daughter's Snapchat was hacked, and private nude pictures of her were posted on an account called "backup.[redacted]." Please delete this account ASAP. An ongoing investigation led me to contact you. Please respond and confirm the account's removal. I am the mother of the minor involved and it is imperative that the unauthorized pictures are taken down promptly. Kindly email me at [redacted] with proof of the account's deletion as it has caused distress at her school and among her friends. Thank you.

My account was hacked, and I have created a new Snapchat account. The old hacked account is now contacting me through the new one, threatening to share explicit photos. They requested my eyes only pin, but I did not provide it, yet they still shared one explicit photo. The account has been deactivated, and I am unable to access it. I urgently need the account to be deleted, but I can't do it myself since I have no access to it.

My account was compromised recently. After creating a new Snapchat account, the hacker behind my old account contacted me through the new one, threatening to share explicit photos. Despite not disclosing my "eyes only" pin, they managed to release at least one explicit photo. They have since deactivated my old account, barring me from accessing it. As I am locked out and the hacker has control, I urgently require Snapchat to delete the account. Authorities have also sent an email to Snapchat requesting the immediate deletion of the account.

My girlfriend's Snapchat account got deleted, and we were informed via email that she violated their terms of service. The only post in question was a screenshot promoting her OnlyFans account. Despite reaching out through email and Twitter multiple times, we have not received any meaningful response. It feels unfair that her account remains deactivated without a proper review. Her username on Snapchat is pixelkittenlife.

I couldn't send my streaks as I was in a meeting. I had a friend log in with my username and password, but now I can't access my account for my upcoming trip for an organization. Snapchat is important for promoting it. I know my password is correct, but it keeps saying it's wrong. I need urgent assistance to regain access to my account.

Hello, I need help with a problem on Snapchat. My best friend can't see the private stories I share with them. Instead of their name, it shows random letters and numbers. We tried fixing it by deleting each other, but then we lost our top BFF emojis. I'm hoping to find out why my friend is the only one unable to view my private stories on the app.

Hello. I have some concerns about my boyfriend's email being compromised. We discovered a Snapchat account created using his email and father's phone number under the name Jake Russell. Although this account seems to have personal information, the login locations in emails are from strange states he hasn't visited. I managed to access the Snapchat account using his email and have reset the password.

Yesterday, I encountered an issue accessing my Snapchat account. Despite entering the correct password, I was repeatedly informed of an incorrect password. Eventually, I discovered that my account had been hacked. When attempting to reset the password, I encountered difficulties accessing the associated email account as my phone number was not linked to it. Subsequently, I created a new account only to receive a friend request from my compromised old account. I am requesting the deletion of my old account. Thank you.

My friend's stories are not appearing on the main screen for me. However, I noticed that if I navigate to chat with my friend, once in the "chat" section, I can view their story and watch it. I am curious about the reason for this. Could my friend have blocked me from seeing their story, or perhaps they created a "private story" that excludes me? I also wonder if my friend is aware that I can still access and watch their story by entering the "chat" section to send them a message.

My account was hacked, and I'm unable to access it. I received a suspicious text notifying me of a login from an unfamiliar device in Tonawanda, NY, on December 10th, [redacted]. I followed Snapchat's instructions to confirm my identity, but now I'm locked out of my account as I don't have the required six-digit verification code. The hacker seems to have intercepted the code, as I received a new one from a different number. Can someone please help me delete my other account with the username "katiegramlich" immediately?

I decided to create a new account to change the username I made when I was younger. As I started transferring my friends to the new account, I forgot the password and can't reset it because my email and phone number aren't linked to it. Transferring all my friends took a while, and I just want to regain access to my new account now.

My Snapchat account, which I've had for four years, containing cherished memories and photos, was maliciously deleted by my ex-boyfriend who changed all the account information. Despite reaching out multiple times via email, I received no response from Snapchat. This account held valuable memories of my recently deceased sister, making it crucial for me to retrieve those precious photos. My username was @megan.michels. Please assist me in recovering access to my account so I can honor my sister through these memories.

My little sister's account has been compromised, and the hacker changed the password, email, and phone number associated with it. She is unable to regain access. I am requesting the deletion of her account "jenna.d840" to prevent any unauthorized activity. The original email linked to the account was [redacted], and the original password was HOESBITCH. Please deactivate the account promptly.