Sony Customer Service Issues

Archive 10

The following are issues that customers reported to GetHuman about Sony customer service, archive #10. It includes a selection of 2 issue(s) reported September 3, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, my name is Tim Rogers. I have been in touch with Sony regarding an issue with my charging port, which has been used excessively. I have shared my positive experience with my friends, who have all purchased Sony headphones as well. Given the extensive use and hours I have put into my headphones, I believe Sony should either provide a replacement charging port at no cost or exchange it for a new one. If possible, kindly send it to my address at [redacted] Tieton Drive, Apt E-29, Yakima, Washington, [redacted]. The part number is S01-[redacted]-P. I value my headphones a lot and I am eager to have them working again. Thank you, Mr. Rogers
Reported by GetHuman8597255 on Sunday, September 3, 2023 4:47 AM
Dear Sir/Madam, I bought a television from India, West Bengal, and the LED panel broke. When I called the service center, a technician visited, but his behavior was rude. Initially, they quoted a price of [redacted]/- for the LED panel, but later increased it to [redacted]/-. There was a clear miscommunication regarding the pricing, and my overall experience with Sony's service has been very disappointing. Sony is a renowned multinational company, but I will be sharing my negative experience with them on social media. The service center in Kolkata, Neosa Enterprise Pvt Ltd, needs to improve their customer service.
Reported by GetHuman8639072 on Thursday, September 28, 2023 10:13 AM

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