Taco Bueno Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about Taco Bueno customer service, archive #2. It includes a selection of 3 issue(s) reported December 18, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I ordered the whole platter, but I received one enchilada, cold beans, cold rice, and half a taco shell with two blobs of sour cream. My child ordered nachos and two crunchy tacos for a total of $21.90. We were asked to pull up without receiving our change of 10 cents or a receipt. After waiting close to 10 minutes parked, I had to go inside to get our food. I am very displeased with the service and cannot reach anyone by phone. Please respond.
Reported by GetHuman-cherieve on dimanche 18 décembre 2022 01:47
My order was incorrect, and my boyfriend found undercooked hamburger meat in his burrito after just one bite. When we brought it back, the staff first claimed it was tomato sauce. After I showed them the pink and red interior of the hamburger, we still faced resistance in getting a refund to his card. We simply wanted a refund and were willing to return the uneaten food, but they refused to do so.
Reported by GetHuman8669310 on samedi 21 octobre 2023 22:59
My order was incorrect, and when my boyfriend bit into his burrito, it contained undercooked hamburger meat. We went back to the Taco Bueno store, and the staff initially argued it was tomato sauce. After proving it was raw meat inside, they seemed unsure how to proceed. We requested a refund so we could return the uneaten food, but they refused. We faced challenges despite showing them the issue. The store number is [redacted], and the ticket number is 79.
Reported by GetHuman8669310 on samedi 21 octobre 2023 22:59

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